Mangaluru, Dec 03, 2022: Recognizing the specific travel needs of passengers with reduced mobility (PRM), MIA has created a secure and seamless travel environment for them and others. This is also in line with directive given by the ministry of civil aviation (MoCA) to the airports.
With progressive inclusivity and accessibility in mind, MIA aims to continue maintaining and enhancing its commitment to accessibility and comprehending prevailing issues faced by passengers with a disability. Given that passengers with disability face various barriers including infrastructure, MIA continues to support differently abled passengers with the infrastructure that is built to provide accessibility to all.
From the time PRM passengers enter the terminal, provisions have been made for their convenience. Ramps have been provided at departure area for PRM to enter the terminal easily. Airlines stack wheelchairs close to the drop point in the departure area and their ticket counters too are located abutting this stacking area for easy accessibility. Tactile helps passengers navigate their way easily to the airline check-in counters.
Inside the terminal, passenger will come across amenities that are compliant with needs & convenience of a PRM.Wheelchair assistance for differently abled passengers is available inside the terminal near check-in counters. MIA infrastructure also includes PRM compliant elevators, seats and washrooms which are available at vantage points in the terminal to make their journey, not just accessible but comfortable and seamless.
PRMs get priority in screening in the immigration, customs, and security hold area (SHA) for international travelers and in the domestic SHA. The airport has also arranged for a dedicated parking slot for PRM close to the arrival area on the lower ground floor and demarcated it on ground signage. Airport staff is always on hand to assist PRMs with any of their needs and liaisons with the stakeholders to assist them.